We spend millions of dollars and thousands of hours studying why criminals do bad things, but hardly any time at all studying why people do good things.
What made Waffle House Girl who she is? She stood up to a minor riot, batted away a thrown chair, but didn’t panic or run, also didn’t overreact, just did what was necessary. Army brat? Cop or firefighter in family? Sports training for calmness, self-discipline? Religious background? Whatever it was, we need more of it.